By using this website you are agreeing to the terms and conditions outlined below.
This website is operated by The Tots Trove. The Tots Trove is registered at 4 Frant Road, Brighton & Hove, East Sussex BN3 7QS. Company registration number: 10888509
Terms of sale. We must receive payment for the entire price of the goods before your order can be accepted. You will receive an email acknowledging receipt of your order- this does not constitute acceptance of your order. Please check your junk folder if you have not received your email.
Delivery. Dispatch times may vary. The Tots Trove is not responsible for nay delays resulting from postal delays. See our shipping and returns pages for further details. You take full responsibility for stating a safe place if you are unable to accept your parcel in person.
Pricing and availability. All orders are subject to acceptance and availability. Whilst we try our best to insure that all information displayed on this website is accurate, human error may occur. If we discover an error in the price of goods that you have ordered, we will inform you as soon as possible and give you the option to reconfirm the order at the correct price or cancelling it. If we discover that there is no availability of the item that you have ordered, we will inform you and give you the option to purchase an alternative product or cancel the order.
Payment terms. We accept most major credit and debit cards securely online. Our online payments are handled by PayPal who process your card details through their secure gateway. We do not accept american express. All payments that you make by credit or debit card are subject to authorisation by your card issuer. If your card issuer does not authorise payment to us, your order will not be accepted and we will email you to let you know. We cannot be responsible for any delay or non-delivery of the products that you wished to buy.
Coupon codes. We reserve the right to end any coupon codes and without notice.
Privacy Terms. The Tots Trove is committed to preserving the privacy of all visitors to our website. For the purposes of the data protection Act 1998 the data controller is The Tots Trove. By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
Information that we collect from you. When you order products on this website you will be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of this website as well as information from emails or letters you send to us.
Use of your information. Your information will enable us to allow you to access parts of the website and to supply the goods you have requested. It will enable us to bill you and contact you when necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. The Tots Trove will never disclose customer information to third parties for marketing purposes.
The Tots Trove does not store the credit card details for any of our customers- we use the third party payment gateway PayPal to take credit or debit card payments to help ensure the highest level of security for our customers.
Disclosure to Government: We are subject to UK Law. We may be required to give information to legal authorities if they so request.
We do not send random marketing emails to personal email addresses (spam).
T-shirt competition terms & conditions
- The Tots Trove LTD will select one winner each calendar month on instagram
- All entries must include the hashtag #totstribe
- Winner is entitled to one 'your vibe attracts your tribe' t-shirt in a size of their choice (subject to availability)
- Prize T-shirt cannot be exchanged for any alternative.